# Lumion vs GoHighLevel

> AI, team calling and texting in one monthly price, set up with you by a dedicated customer success manager.

Last updated November 13, 2026. Page: https://lumion.ai/compare/lumion-vs-gohighlevel

**In short.** Lumion includes AI credits and team calls, texts and emails in one monthly price from $495, assigns a dedicated customer success manager on every plan, and services payment plans, including interest-bearing ones, under NMLS licensing. GoHighLevel (HighLevel) starts at $97 a month for agencies and small businesses, with AI Employee ($50 or $97 a month per sub-account) and phone, text and email usage billed on top.

## Where Lumion wins

### One price, AI and messaging included

- Lumion: Every Lumion plan includes AI credits (250, 1,000 or 4,000 a month) and team calling and texting (Core: 2,000 minutes and 5,000 texts and emails a month).
- GoHighLevel: GoHighLevel bills AI Employee per sub-account ($50 or $97 a month, or pay per use) and phone, text and email by use; its help center says phone charges apply on every AI plan. [2, 6]

### Set up with you, not by you

- Lumion: A dedicated customer success manager works through setup with you on every plan.
- GoHighLevel: GoHighLevel starts on a 14-day free trial; done-with-you setup is $1,000 and Premium Support is $500 a month. [1, 9–10]

### Payment plans serviced for you

- Lumion: Lumion Payments ($250 a month) services payment plans for you, including interest-bearing ones, under NMLS licensing in 48 states, plus employer payments, POS terminals and checkout.
- GoHighLevel: GoHighLevel lets you split invoices into payment plans and take text-to-pay and tap-to-pay; its payment-plan help article doesn't mention interest-bearing plans (as of Nov 13, 2026). [8, 11]

### Built for your business

- Lumion: Lumion is priced and set up per business, starting with career schools.
- GoHighLevel: GoHighLevel's plans are organized by sub-accounts, with white-label, SaaS mode and usage rebilling for agencies that resell it. [1, 9]

## Lumion vs GoHighLevel at a glance

| | Lumion | GoHighLevel |
|---|---|---|
| **The AI, 24/7** | | |
| Answers phone calls | Yes, 24/7, on every plan | Yes: Voice AI, billed per minute or through an AI Employee plan [2, 5] |
| Answers texts | Yes, 24/7, on every plan | Yes (Conversation AI) [3] |
| Answers website chat | Yes, 24/7, on every plan | Yes [3] |
| Answers email | Yes, 24/7, on every plan | Yes [3] |
| Answers Instagram, Facebook and TikTok DMs | Yes, 24/7, on every plan | Yes: Facebook, Instagram and TikTok [3–4] |
| **One system** | | |
| One inbox for every channel | Yes: phone, SMS, email, mail, website chat and Instagram, Facebook and TikTok DMs, plus iPhone and Android apps | Yes: unified conversations [1] |
| Follow-up journeys | Customer Journeys: inbound on Core; outbound and re-engagement on Plus; unlimited custom journeys on Pro | Workflow and campaign builders [1] |
| Your CRM, or ours | Connects to Salesforce, HubSpot or LeadSquared on every plan, or runs as your CRM; API included | Built-in CRM and pipelines [1] |
| Phone system | 1 number on Core and Plus; a full phone system with 25 numbers and porting on Pro | LC Phone: numbers from $1.15 a month, calls and texts billed per use, number porting [6–7] |
| Payments and payment plans | $250 a month on any plan: payment plans, including interest-bearing ones serviced under NMLS licensing in 48 states, plus invoices, employer payments, POS terminals and checkout | Invoices with payment plans, text-to-pay and tap-to-pay, through processors such as Stripe and PayPal [1, 8, 11] |
| **What you pay** | | |
| Published pricing | Yes: Core $495, Plus $795 and Pro $1,995 a month; 10% less paid annually | Yes: $97, $297 or $497 a month, before AI and usage [1] |
| AI and messaging in the price | Yes: 250 to 4,000 AI credits a month, plus team calls, texts and emails (Core: 2,000 minutes and 5,000 texts and emails) | No: AI Employee is $50 or $97 a month per sub-account, or pay per use; phone, texts and email are billed per use [2, 6] |
| Dedicated customer success manager | Yes, on every plan | Chat and phone support; Premium Support is $500 a month and done-with-you setup $1,000 [1, 9–10] |

## Pricing (as published, checked November 13, 2026)

**Lumion**

- Core: $495 / mo
- Plus: $795 / mo
- Pro: $1,995 / mo
- Enterprise: Custom
- Paid annually: 10% less
- AI credits included: 250 to 4,000 / mo
- Extra AI credits: 100 for $39
- Payments add-on: $250 / mo

Every plan is a 12-month agreement, billed monthly or paid annually up front.

**GoHighLevel**

- Starter: $97 / mo
- Unlimited: $297 / mo
- Top plan: $497 / mo
- AI Employee: +$50 or $97 / mo per sub-account
- Phone, text, email: Billed per use
- Terms: Month to month, 14-day trial

Starter includes 3 sub-accounts. HighLevel's help center says to confirm current AI pricing in the app. [1–2, 6]

## Who each one is for

**Choose Lumion if**

- You want AI and team calling and texting included in one monthly price.
- You want a dedicated customer success manager to set it up with you.
- You want payment plans serviced for you, including interest-bearing ones.
- You want AI answering calls, texts, chat, email and DMs 24/7 from one inbox.

**Choose GoHighLevel if**

- You're an agency reselling software under your own brand, or you'd rather build it yourself month to month.

## Switching from GoHighLevel to Lumion

Lumion takes over AI answering, the inbox and follow-up, and your customer success manager sets it up with you.

1. **Connect your CRM.** Lumion links to Salesforce, HubSpot or LeadSquared on every plan, or it can be your CRM.
2. **Bring your channels.** Point your phone line, texting, website chat and Instagram, Facebook and TikTok accounts at Lumion. Pro adds a full phone system and number porting.
3. **Train your AI agent.** Give it your knowledge, rules and skills, and test it before it talks to a lead.
4. **Turn on journeys.** Start with the inbound journey on Core. Plus adds outbound and re-engagement journeys.

A dedicated customer success manager works through it with you on every plan.

## From a Lumion customer

**4** follow-ups per student, every one sent by Lumion's AI. Arclabs Welding School put 1,249 interviewed-but-not-enrolled students from Salesforce into a Lumion journey. In the first 3 weeks, Lumion's AI reached 1,151 of them by text and phone.

_Median touches per student reached, Sep 21–Oct 12, 2026. Touches are delivered texts plus AI calls that were answered or reached voicemail. Lumion data._

## Questions, answered

### Is Lumion a good alternative to GoHighLevel?

Yes, if you want AI answering and following up with your leads with setup help included. Every Lumion plan includes AI credits, team calling and texting and a dedicated customer success manager; GoHighLevel bills AI and usage separately and charges $1,000 for done-with-you setup. [2, 9]

### How much does GoHighLevel cost?

GoHighLevel's plans are $97, $297 and $497 a month, month to month, with a 14-day free trial. AI Employee plans add $50 or $97 a month per sub-account, or you pay per use, and phone, text and email usage is billed separately. Checked November 13, 2026. [1–2, 6]

### How much does Lumion cost?

Core $495, Plus $795 and Pro $1,995 a month, on a 12-month agreement; paying the year up front takes 10% off. Enterprise is custom. Every plan includes AI credits (250, 1,000 or 4,000 a month), and Payments is $250 a month on any plan.

### Is AI included in GoHighLevel's plans?

Its AI agents are billed separately: HighLevel's help center lists AI Employee plans at $50 or $97 a month per sub-account (a $20 tier is limited to its $497 plan), or pay-per-use AI, and says phone charges still apply. Every Lumion plan includes AI credits. [2]

### Does GoHighLevel do payment plans?

Yes: GoHighLevel lets you split invoices into payment plans. Lumion Payments goes further, servicing payment plans for you, including interest-bearing ones, under NMLS licensing in 48 states, with employer payments and POS terminals. [11]

## Sources

Every GoHighLevel fact comes from GoHighLevel's own website, help center or announcements, checked November 13, 2026. "Not listed" or "not described" means we didn't find it on the pages named, that day.

1. [HighLevel pricing](https://www.gohighlevel.com/pricing): $97, $297 and $497 plans; Starter includes 3 sub-accounts; month to month; 14-day trial; SaaS mode; unified conversations; workflow and campaign builders; CRM; payment processors; chat and phone support. Page date: not shown.
2. [AI Employee plans and pricing (help center)](https://help.gohighlevel.com/support/solutions/articles/155000006652): AI agents are paid: AI Employee Growth $50 and Unlimited $97 a month per sub-account, a $20 tier only on the $497 plan, or pay per use; phone charges still apply. Page date: Nov 10, 2026.
3. [Conversation AI channels (help center)](https://help.gohighlevel.com/support/solutions/articles/155000004401): SMS, email, Facebook, Instagram, WhatsApp, chat widget and live chat. Page date: Nov 11, 2026.
4. [Conversation AI on TikTok (help center)](https://help.gohighlevel.com/support/solutions/articles/155000008419): TikTok as a Conversation AI channel. Page date: Aug 10, 2026.
5. [Voice AI](https://www.gohighlevel.com/voice-ai): Voice AI answers calls, qualifies callers and books appointments 24 hours a day. Page date: not shown.
6. [LC Phone pricing (help center)](https://help.gohighlevel.com/support/solutions/articles/48001223556): Local numbers $1.15 a month; calls and texts billed per use. Page date: Oct 12, 2026.
7. [Number porting (help center)](https://help.gohighlevel.com/support/solutions/articles/48001211919): Porting a number from another carrier. Page date: Sep 3, 2026.
8. [HighLevel homepage](https://www.gohighlevel.com/): Invoicing, Text-2-Pay and Tap-2-Pay. Page date: not shown.
9. [Billing and add-ons guide (help center)](https://help.gohighlevel.com/support/solutions/articles/155000001156): Advanced Account Setup is $1,000; usage rebilling (with markup on the $497 plan). Page date: Oct 29, 2026.
10. [Premium Support](https://www.gohighlevel.com/premium-support): Premium Support is $500 a month. Page date: not shown.
11. [Flexible payment plans in invoices (help center)](https://help.gohighlevel.com/support/solutions/articles/155000002911-how-to-set-up-flexible-payment-plans-in-invoices): Split an invoice into a payment plan of installments; no mention of interest-bearing plans. Page date: Feb 4, 2026.
- L1. [Lumion pricing](https://lumion.ai/pricing): Every Lumion fact on this page: plans, prices, AI credits, channels, integrations, Payments and compliance.
- L2. Lumion customer data, Arclabs Welding School: The follow-up figures under “From a Lumion customer” (Sep 21–Oct 12, 2026).

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